Recognizing and Repairing a Broken Mental Model
Perhaps you’re familiar with this scenario: you’re debugging and stuck. You’ve Googled, read some blog posts and docs. You return to your search engine, type some characters, and then something strange happens: the search engine autocompletes your question, and the results are all purple because they have been visited by you. I’ve come to recognize this moment as always a symptom of a broken mental model. ...